Contact
Talk to a human.
Questions about the workstation, onboarding or your data? Email us or open a ticket from your account. We do not use outsourced support scripts, and we do not ask for your password, private keys or seed phrase.
Support ticket
Sign in and open the Support page
Fastest route for deposit, withdrawal and verification issues
Send us an email
Describe what you need and include your account ID if your question is about an existing profile. Never send private keys or passwords.
Before you write
- Two channels only: email support@holytradingai.com or a ticket opened from the Support page inside your account. We do not run phone, chat or social-media support.
- Deposits: a deposit is credited only after the transaction ID is verified against your request. Duplicate IDs cannot credit twice.
- Withdrawals: only settled daily earnings can be withdrawn, with a $10 minimum. Requests reserve funds immediately and move through review, processing and completion. The on-chain TXID is attached when the payout is sent.
- Security: we never ask for your password, 2FA code, seed phrase or private key. Treat any such request as fraud.
Legal and privacy requests
For access, correction or deletion of personal data, email support@holytradingai.com with the subject “Data request”. See the privacy policy for how we handle personal information.